1. Introduction

The Oven Cleaning Academy™ (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and purchase our products.

2. Information We Collect

We may collect and process the following data:

Personal Information

• Name
• Email address
• Billing and shipping address
• Phone number (if provided)

Account Information

• Login details for course access

Payment Information

• Payment details are processed securely via third-party providers (e.g., Shopify Payments, Stripe, PayPal).
• We do not store full payment card details.

Usage Data

• Pages visited
• Time spent on site
• Device and browser information

3. How We Use Your Information

We use your information to:

• Process orders and provide access to courses
• Deliver purchased products (including physical books)
• Manage your account and login access
• Communicate with you regarding your purchase
• Improve our website and user experience
• Send marketing emails (only if you have opted in)

4. Marketing Communications

If you opt in, we may send you:

• Updates about courses
• Tips and content related to oven cleaning
• Offers and promotions

You can unsubscribe at any time using the link in our emails.

5. Sharing Your Information

We do not sell your personal data.

We may share your information with trusted third parties only where necessary, including:

• Shopify (website platform)
• Payment providers (Stripe, PayPal, etc.)
• Email marketing platforms
• Delivery services (for physical products)

6. Data Storage & Security

We take appropriate measures to protect your data, including:

• Secure servers
• Encrypted transactions
• Restricted access to personal data

However, no method of transmission over the internet is 100% secure.

7. Cookies

Our website uses cookies to:

• Improve functionality
• Analyse website traffic
• Enhance user experience

You can control or disable cookies through your browser settings.

8. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing at any time

To exercise these rights, contact us at:
sayhello@ovenloving.co.uk

9. Data Retention

We only retain your personal data for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

10. Third-Party Links

Our website may contain links to other websites (e.g., podcast platforms).
We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

12. Contact

If you have any questions about this Privacy Policy, please contact:

sayhello@ovenloving.co.uk